Refund Policy

Last updated: February 15, 2024

Please read our refund policy before using our service.

We want you to be completely satisfied with your purchase from TheGritGuy.com.

However, if for any reason you are not satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

30-Day Money Back Guarantee

We offer a 30-day money back guarantee on all programs, products and services purchased directly from our website. If you are not completely satisfied with your purchase, you may request a refund within 30 days of the purchase date. Please note that certain conditions apply:​

  • ​Refunds are only available for programs, products and services purchased directly from TheGritGuy.com. If you purchased our product from a third-party retailer, please refer to their refund policy.​
  • ​To be eligible for a refund, any physical products ​must be in the original condition and packaging. Any products that have been opened, used, or damaged will not be eligible for a refund.
  • ​Shipping and handling fees are non-refundable.
  • ​Refunds will be issued to the original method of payment used for the purchase.
  • ​Refunds may take up to up to 7-10 business days to process, depending on your financial institution.​

How to Request a Refund

To request a refund, please contact our customer support team at support@thegritguy.com or call us at 813-553-7817 with your order number and reason for the refund. Our customer support team will review your request and process your refund accordingly.

Cancellation Policy

If you wish to cancel an order before it has been shipped, please contact our customer support team as soon as possible. Once an order has been shipped, it cannot be canceled, but you may still be eligible for a refund according to our refund policy.​

Exchanges

We do not offer exchanges for products, programs or services purchased from our website. If you wish to exchange a product, please follow the refund process outlined above and place a new order for the desired product.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at support@thegritguy.com. One of our customer support team members will respond within 24 business hours Monday through Friday, 9am to 5pm ET.